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Portfolio

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Portfolio

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7

7

 min read · Updated 

 min read · Updated 

How to write a case study people finish

How to write a case study people finish

Most portfolio case studies lose the reader by the second scroll. Here is the structure our mentors use instead.

Most portfolio case studies lose the reader by the second scroll. Here is the structure our mentors use instead.

Amara Hale

Amara Hale

Principal Designer

Principal Designer

 at 

 at 

Northwind

Northwind

 · Kiln mentor

 · Kiln mentor

Article cover image

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Key takeaways

Start with the decision

Show the messy middle

End with what changed

Key takeaways

Lead with the outcome in the first two sentences

Use five parts: context, problem, process, decision, result

Show one key decision in depth instead of every screen

Keep it under 1,000 words and 8 images

Most portfolio case studies lose the reader by the second scroll. Here is the structure our mentors use instead.

Start with the decision

Before you write a word, name the one decision this work helped someone make. Everything else in the piece should support that sentence or be cut.

Show the messy middle

Readers trust work that shows what did not go to plan. One honest dead end does more for your credibility than ten polished screens.

End with what changed

Finish with the result and what you would do next. Keep it short. The reader should leave knowing exactly what you are good at.

“Show me one hard decision, not twenty screens.”

“Show me one hard decision, not twenty screens.”

Jonah Mensah, Design Lead at Lumen

Jonah Mensah, Design Lead at Lumen

Written by 

Amara Hale

Leads checkout and payments design. Has reviewed more than four hundred portfolios and still reads every case study to the end.

Put it into practice
in Cohort 07.

Put it into practice
in Cohort 07.

Ship a case study in eight weeks, with a mentor reviewing every step.

Ship a case study in eight weeks, with a mentor reviewing every step.

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Claim your seat$499$699

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